Privacy Policy

1. Introduction

Mahligai Kasih ("the Firm", "we", "us", "our") is committed to protecting the personal data of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information in connection with our family law services and this website.

This policy is issued in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applies to all personal data processed by Mahligai Kasih in the course of our commercial activities.

If you have questions about this policy or your personal data, please contact us at privacy@mahligaid.

2. Data We Collect

Information you provide directly

• Full name and identification details
• Contact information: email address, telephone number, postal address
• Information about your family situation shared during consultations
• Financial and property information relevant to your matter
• Correspondence and documents submitted to us

Information collected automatically

• Website usage data (pages visited, time spent, browser type)
• IP address and approximate geographic location
• Cookie data — see our Cookie Policy

Sensitive personal data

In the course of providing legal advice, we may process sensitive personal data including information about family relationships, health, financial circumstances, and legal history. This information is held under strict legal professional privilege and handled with the highest level of discretion.

3. Legal Basis for Processing

• Contract performance: Processing necessary to provide the legal services you have engaged us for
• Legitimate interest: Operating and improving our website, communicating with prospective clients
• Consent: For optional communications such as email updates (where given)
• Legal obligation: Where processing is required to comply with Malaysian law or court orders

4. How We Use Your Data

• To provide and manage legal services on your behalf
• To communicate with you about your matter
• To draft documents, correspond with opposing parties and courts
• To comply with our obligations under the Legal Profession Act 1976 and PDPA 2010
• To respond to enquiries submitted through our website contact form
• To improve our website and service delivery

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

5. Data Sharing

We may share your personal data with the following parties where necessary and proportionate:

• Courts and tribunals: Where required as part of legal proceedings
• Opposing solicitors: In the course of correspondence on your matter
• Mediators: Where you have agreed to engage a mediator
• Specialist advisers: Such as valuers or financial advisers instructed in connection with your matter
• Service providers: Including IT and document management providers who assist our practice (bound by confidentiality obligations)

We do not share client data for advertising or marketing purposes with any third party.

6. Data Retention

Client matter files are retained for a minimum of seven years from the date of conclusion of the matter, in line with professional obligations under Malaysian law. Website enquiry data is retained for twelve months unless it leads to a client engagement.

Where retention is no longer necessary, data is securely deleted or anonymised.

7. Data Security

We take reasonable steps to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Access restricted to personnel with a need to process the relevant data
• Secure file storage with password protection
• Confidentiality obligations on all staff and contractors
• Encrypted email communication where appropriate

In the event of a personal data breach, we will notify the Personal Data Protection Commissioner and affected individuals as required under the PDPA.

8. Cookies

Our website uses cookies for functional and analytical purposes. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.

9. Your Rights Under PDPA 2010

Under Malaysia's Personal Data Protection Act 2010, you have the right to:

• Access: Request a copy of personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Withdrawal of consent: Withdraw any consent given for data processing
• Object to processing: In certain circumstances, object to the processing of your data

To exercise any of these rights, please contact us at privacy@mahligaid. We will respond within 21 days of receiving your request.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and recommend you read their privacy policies before submitting any personal information.

11. Children's Privacy

Our legal services and this website are directed at adults (18 years and above). We do not knowingly collect personal data from children. Where a matter involves children's arrangements, data about children is collected only as part of the legal matter and is subject to the same protections as all client data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when changes were last made. Continued use of our website or services following an update constitutes acceptance of the revised policy.

13. Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or your personal data: